Your account access is temporarily limited
Smarts
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Posted on
Sep-05-2019
06:25 AM
I was asked to Upload a photo ID, Confirm a card or Confirm a bank. i have to cards linked to my paypal account with a different name, so i'm i to submit the two card Statement?
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Account Limitations
1 REPLY 1
PayPal_JonK
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Sep-09-2019
05:16 PM
Hello @Smarts,
Welcome to the PayPal Community! Account limitations are placed in situations where we see unusual or suspicious activity, or when we need to collect information necessary for keeping your account open. We normally do not allow financial information to be added to your account if it is in a different name. Here's a great Help Center article I think may be useful in this situation: How do I remove a limitation from my account?
Best wishes!
- Jon K
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