Foreveryvictim here. PayPal denied our dispute because usfitwear had put a tracking number in. To contact PayPal, I had to use the chat feature and explained several times. Replies from cust service took a little time (about 10-18hrs) eventually, the rep transferred mychat messages to a supervisor, who told me to get documentation from UPS that the item was notdelievered to our address so that she could appeal thedenied dispute. When I called ups, the initial agent said she couldn't help. I asked for a supervisor. He was very helpful and email a document showing that the package was delivered to a person and adress that wasnotme. I uploaded to the PayPal chat. Viola! Refund granted The key was to be very patient due to the lack of being able to call and to speak with a supervisor. Both ups and the PayPal supervisors seemed like they are aware of these scams already. Try to summarize your issue and give just the facts also. As upsetting as being scammed is, itsbest to be as succinct and clear as you can in explaining what happened. And be very patient, it took a couple of days with PayPal because their chat works more like email and its asynchronous. But they have no one answering phone. I got ups on the phone easy, but in both cases speaking with a supervisor was the key
