Time to call it a day with PayPal dispute closed

[takeflight]

Received an email closing my dispute due to time limitation and not escalating it.

however I did escalate it and with in time, by responding to an email warning me of the situation.

tried telephone and being sent around from page to page and getting no where.

seems it’s A scammers paradise, reading the posts. Always believed there was some security in using PayPal, however now I realise in truth there isn’t.

[Stein00]

I have the same problem no option to file appeal on my claim. No way to contact Paypal and just be tossed around different pages with wrong information. Hope you get it sorted out.

[JeffreyBohn]

Go to Help, bottom of page go to contact us. There you should see a call us button which will give you a PH# and code to call them.

[takeflight]

Thanks tried the call but again got messed around and ended back to the main menu.

My dispute is over £30 I think I have wasted more than that in my time, thankfully it’s no a lot but I hate to see Chinese Facebook scammers getting away with it. 

I have found out out today I have 6 medals ? Whatever that means.

I have used PayPal for many years in the misguided belief that it adds a level of security, only to find it doesn’t. I could go to the bank. However if I do that then why don’t I just pay with a credit card in first place and forget all this nonsense and now I realise it’s appears to be run by bots. I am 67 years old, god help all you youngsters, wake up and drink the coffee !

i appreciate that many of you reading this will think, old fart and of course your would be right, but just think what will happen when you apply for a loan, mortgage, rental, a contract phone and a bot says no, or when you try to upgrade from a minimum wage job and a bot says no. 

I will  not use PayPal again until I have this sorted, PayPal won’t give a fishes **bleep** of course, but I have escalated the matter. 

Back with any news from a human. Tel 1800 -no customer service.

[JeffreyBohn]

Ahh PP's automated circle **bleep**. Keep saying agent. When they ask you to rephrase just mumble something, at that reply say agent again. If it asks what it's about again just repeat the above. Beat the bots is the game you need to play here. 67 is not far from where I'm at so don't let the system win. Good luck.

[takeflight]

Update, got a code number to telephone Paypal, you will get sent around the Wrekin, until you will arrive at a point where by it wants you to hang up or return to the main menu !

I spoke quite loudly, not sure you need to do that, But I said "I want to speak to someone" and it put me through to a pleasant man who as reopened my dispute.

Haven't got my money back yet, but I do feel a sense of achievement.

Who said "little things please little minds"