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I've had the same issue. Ordered a clock, got a wallet like so many others. Dispute opened with PayPal, but they want me to send it back at more cost to ship than the original item is worth. Dispute also opened with CC company. Many additional reports of the same thing here:https://uiliu.com/playsdom-com & https://www.trustpilot.com/review/playsdom.com As well as their facebook community page https://www.facebook.com/Playsdom-Outlets-102118398417875/community/?ref=page_internal
Their website is offline as well. Clearly and fully a scam.
I got a message to send this to PAYPAL
PayPal is considering their side of the story
Website disappeared, checked out new and seems okay at first now shows as scammers
Was a sponsored seller by Facebook so don't buy off Facebook - including reputable companies
I made a mistake shortly before this, instead of a keyboard, got a card wallet and seller wanted me to send it back for refund AU$20 postage.
PayPal helped last time but not this time. You can't talk to a real person at PayPal now!
All I want is my money back