Scammer getting away with dispute

RichardNHL
New Community Member

This scammer sold me a 7-in-1 fryer but only send a 'ring'.

I duly returned it by registered post which was 'received'...

And provided the tracking info: which was acknowledged by this message:

"Thank you for providing the tracking information for the item(s) you've returned to Walker E-Commerce Co., Ltd. We've shared this information with Walker E-Commerce Co., Ltd. and have asked them to inform us when they receive the item(s)."

Yet, after a looong time, PayPal denied my dispute claiming  - ruling against me.

Somewhere in my case history - was missing tracking info!

Is there a human representative I can escalate my case to?

This company is scamming a huge number of people! (We were accidentally cced on their boiler plate response to a lot angry buyer!

 

 

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