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Hi, I want to share my experience I bought a dress on a website fashionluyao dot com Because only they had the dress that I had been looking for, for the New Year’s Eve. After paying 554 dollars, I feel something weird. By reading word by word their policy, I realize they have another email address about refund. So I google the address of that email add by typing only the website part, after @, which is livebyb. So this is another website for clothing, and has 98% same policy with same phrases. So it’s clearly copy-pasted website. (Ref. From website - Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [...]. Please contact our Customer service at [...] to get the returned address.) Of course, I called many times to talk about my order with somebody with the number they share on the website. However very scary man voice appears in between voice mail intro. I sent twice of emails to fashionluyao, and once to the seller’s email address which is shown on my paypal transaction detail. Before they disappear, I would like to let proofs here about these weird companies which are both owned by SHMH Network Technology Co., Ltd. ** According to the website which scan if the url is to avoid, the server of fashionluy** is located near Toronto, in Canada and this domain has been created 11/29/2019. That is very recent. After some research, it seems exactly same as Xi' an Orderplus Network Technology Co., Ltd I called them, I wrote them. Nobody answered. And my money’s gone. Please let me dispute my transaction and have my money back, PayPal.
Solved! Go to Solution.
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Just tried to, they require that you wait until 30 days after you placed your order.
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Paypal needs to step in and stop all payment services to SHMHNetwork Ltd for operating a fraudulent website and scamming money from customers. China is full of scam artists operating these sites in the US. I got my bank/credit card working to get my refund back thru Paypal.
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I would also file a complaint to the FTC to keep this scam artist from ripping consumers off thru their various sites. Paypal is liable for continuing to provide pay services to a known scammer.
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well i wish i had done my due diligence and researched this topic before i place my order. $90 for sneakers that i am convinced that i will never see. obviously this company is operating under a number of different fraudulent sites, my $90 went to "fashionssj.com" and like many above, i received the order confirmation same day and have had no response to numerous emails to <removed> and <removed> and phone calls t[Removed. Phone #s not permitted]regarding the status of my order. i have filled the dispute today with paypal, but thanks to the many messages above my next call will be to my bank. it is unfortunate that paypal has let this go on this long, there is an obvious pattern regarding shmh network technology.
good luck to all!
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