Refund received and item has turned up.
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Hi
I opened a case with ebay after not receiving an item I paid for via paypal and the seller not replying with any courier or tracking details.
After the set time limit I asked ebay to intervene and I received a full refund. Now the item has turned up and my paypal account is credited with the refund. the case is now closed and I don't know what to do now. I can't find any information regarding this situation.
Anyone know what I should do?
I have not had any messages from the seller which is a bit odd as they are out of pocket.
Thanks
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You can email the seller and ask them to send you an invoice for the money OR you can click on 'advanced search' top of Ebays pages and using the 'contact member' left column request their phone number.
Or you can get their Paypal email address from your transaction and then go to send money > goods / services and pay them again.
Advice is voluntary.
Kudos / Solution appreciated.
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