escalating a claim

[tarvie]

I am trying to get back money from an airport car park facility which is not responding to emails or confirming booking.  I have registered it as a claim but now want to escalate the claim.  paypal says got to resolution centre to do this but seems no button to press.

[kernowlass]

@tarvie

Has it been 7 days since you paid?

[tarvie]

No. But this is for an airport parking service needed tomorrow and for which I paid a £2 cancellation fee.  But they don't respond to emails and I was never sent booking confirmation.

[kernowlass]

@tarvie

You can't escalate until 7 days post payment unfortunately.