Paypal Sided with the SCAMMER!
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I paid $64 USD for a product ( transaction 5E502273JB265970M), the scammer insisted that he never received the money and that he didn't have an option the cancel the transaction. I opened a claim requesting for them to cancel the transaction ( PP-D-43760617) because the seller claimed he never received the payment, Paypal confirmed that the scammer received the payment (obviously) and closed the case after weeks, siding with the scammer that never sent the product, never provided a tracking code and kept denying he was paid until he finally blocked me.
Now Paypal only let me open a dispute claiming it was a fraudulent transaction.
Long story made short, both Paypal and the scammer **bleep** me. I'm on the phone for over a hour at Paypal customer service line and no one picks up my call, that's utterly disrespectful.
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Disputes
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Please contact customer service for assistance in appealing the decision:
Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other contact options.
Call early, during business hours, west coast time to try to get a US rep.
Or contact via social media:
Facebook (US): https://www.facebook.com/paypal
Twitter (US): @AskPayPal
Kudos & Solved are greatly appreciated. 🙂
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You can open a dispute for...
1. Non receipt of item.
2. Item received but not as described.
3. Unauthorised.
So which did you open?
Advice is voluntary.
Kudos / Solution appreciated.
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