Pay pal denying my claim

Jaime810
New Community Member
I have just returned an item to jd sports And pay pal are denying my claim as they said. We've reviewed the transaction(s) and are denying your claim(s). This decision was made because we did not receive valid proof or tracking that you returned the merchandise. We're sorry for any problems you may have experienced with the transaction(s). but I have added the proof to the case
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2 REPLIES 2

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Jaime810 

 

Does the tracking status say delivered?

 

 


Kudos & Solved are greatly appreciated. 🙂
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Jaime810
New Community Member
Hi when I added the tracking info I kept getting an error message so it loaded on to the case like this ... Your responses Date added 19 December 2019 2jdxmbb, Collectplus
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