Limitation

[bobbydazzla]

Hi Paypal people,

My account has been restricted it says go resolution click resolve , but I don't have the resolve button , I have emailed payapl both a clear picture of drivers licence and clear image of my passport , as I have been told its because I didn't provide clear image in first place ,the online help is not helpful, it feels like your talking with a computer ,and when you think your talking with someone ,it says no assistant available, this is frustrating as I have £400 waiting to collect, then they are saying we are holding your money for £180 days before we release , and to add more misery ,another person wanted to pay for item today they have also restricted me getting payments ,

any one offer advice on this ?

[kernowlass]

@bobbydazzla 

If you have been told your Paypal account has been permanently limited then Paypal tends to hold any funds for 180 days. This is the same time frame that buyers have to open Paypal disputes.

If no disputes are opened in 180 days then normally you are allowed to withdraw the funds. That is as long as you are over 18, the account is in your legal name and registered in the country where you reside.

Sometimes they confiscate funds under this policy.
https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#actions

Paypal also may request further documentation from you before you can withdraw those funds.