Limitation

Rayma
New Community Member

PayPal have been putting none stop limitations on my account and every time I provide them with information to remove one limitation they add another. I have had to stop trading for the last 3 days as they are holding over 10k. When I call there is no urgency at all to even get an agent to look at my account. One agent reviewed my account and wanted another document which I submitted straight away and I have to wait another 72 hours. Help!! Who can I contact or who can I speak to get this resolved .

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Accepted Solutions
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Rayma 


Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Rayma 


Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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