Is there a contact to this company and is it legit

[ArlenP]

I ordered items from Booke Dup. Ordered 3 and was charged for 11. Phone number is no good and no answers to e-mails. Filed a resolution and paypal denied it, even with the fact there was never a order confirmation or no way to contact them. Address is bad also.

[sharpiemarker · Accepted solution]

@ArlenP 

Did you file unauthorized claim? PayPal will deny those specifically if no one broke into your PayPal account to do something without your permission or knowledge.

If you thought you paid a scammer or been sent something not as described, you must file Item Not Received or Significantly Not As Described claim.

Must reach out to customer service to change your claim to Item Not Received.

1. Log on.
2. Click HELP at the top menu.
3. Scroll down and click CONTACT US.
4. Scroll down to click CALL US or other contact options.

or social media:

Facebook (US): https://www.facebook.com/PayPal/

Facebook (Worldwide): https://www.facebook.com/paypal

Twitter (US): @AskPayPal