How to resolve this problem Ref. ID PP-L-262023246734?

[vishaljaiswal]

We’re reviewing your information and will get back to you regarding the status of Ref. ID PP-L-262023246734 within 5 days.

I got this message on 22 April and still it is showing on my account.

What does it mean?

[kernowlass · Accepted solution]

@vishaljaiswal 

You need to contact customer services to resolve any limitation OR account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.