Goinfine.com scam

Dd1199ca
Contributor
Contributor
Had anyone been credited by PayPal after disputing a claim. I also got scammed by this site. They even sent me tracking info for a 3 lb package which shows as delivered but I never got. The item I ordered weighted over 20 lbs some somehow they are creating fake ups teacking #.
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28 REPLIES 28

OneNiceGuy
Contributor
Contributor

I was scammed but got my money back. Here is what I did. I filed Paypal dispute for non-delivery with pieces of evidence of purchase order copy, impossible shipping via 1st class for a 8lb 9x9x45.5 item, ship from LA but website address is in Sacramento, product link I bookmarked but the product was deleted after dispute filed. At the same time, I went to my local post office and reported that I never received an item but tracking shows delivery status. I was given a USPS regional supervisor phone number to call. I kept on calling and got hold of the supervisor. He found out it was delivered to a different address in my town and provided an email proof statement. I called Paypal dispute, and forwarded the email of USPS statement proving tracking was not delivered to my address, and won the case. 

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Blaznbella
Contributor
Contributor
I got scammed too! An AC weighing 10.9lbs (lol) was delivered to a different name and address that UPS would not tell me because I’m not the sender. I have a dispute with PayPal but I may just contact my bank instead since they have no phone reps right now due to covid. Disgusting scammers.
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Blaznbella
Contributor
Contributor
Don’t give up you can get your money back. I ended up having to get proof from ups that this did not go to my address. After complaining about Their policies of them not being able to give me the info on who and where it was sent to. I got a supervisor who emailed me that it did not go to my name and address. I was able to send that to PayPal and get a refund. Hope this helps someone else get their money back. Good luck! 👍🏼
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Tjwt
Member
Member
I ordered from goinfine 2 ladies bikes. Both orders say delivered but never received them. Didn't get refunded either. Will Not be purchasing much any more!!
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KHall1101
Contributor
Contributor

Just went through this as well.  Ordered a Portable BBQ for a Pontoon Boat.  PayPal was absolutely useless with helping.  Cannot speak to a live person at all. I expected way more from PayPal, especially since i have been using it for 15 years!  Thank goodness my bank stepped in.  I was also sent a fake shipping label that showed the package as being delivered.  I filed a complaint with UPS as well just to let them know that someone is creating and/or manipulating their labels.  Lesson learned...sometimes  prices are to good to be true!!  I hate scammers!!!!

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ridefastdaddy
Contributor
Contributor

Add me to the list of scammed by Goinfine.com.  I ordered what looked like a too good to be true deal on a Bluetooth headset.  I did not receive any confirmation, but I did get tracking information from USPS.  After a few weeks of the package being processed to ship every other day in the same Chinese City, I tried to contact the company, but nothing worked. The company and email addresses were bogus. I contacted PayPal to file a dispute. PayPal denied the claim stating the item had been delivered. They provided a new tracking number from UPS stating the item had been delivered. I contacted UPS and they confirmed that tracking number did not go to my address or my name.

I'm now trying to fight it through Chase, so far no luck, on round two.

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jazadlo
Contributor
Contributor
Exactly - have them reopen your dispute and attach that information. It took me 6 weeks but I finally won my case and got my money back ..I did this thru customer service chat for days but I was determined that they were not keeping my money
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ViktorM
Contributor
Contributor

Similar scenario.

Ordered toaster oven. Received tracking number from China instead of Sacramento CA..... According to tracking number product delivered to different state. Opened dispute with Pay Pal for not delivered item and waiting for resolution.

Pay Pal taking money from account immediately but very slow on resolution and returning money even there is  clear evidences of fraud.

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ViktorM
Contributor
Contributor
I've got my money refunded. Keep fighting.
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jazadlo
Contributor
Contributor
Yes - I finally got my case reversed and my money back - it took an almost daily battle with PayPal and go rounds with UPS/Amazon because they can give you very little information ..what they can do : provide the tracking number - your name & address and have them confirm that the tracking number/name & address do NOT match yours ..this was a battle but finally after 6 weeks I won !!!!
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