Getting scammed by buyer because I didn’t ship with tracking.

cuzistew
Contributor
Contributor

Hi, I sold an item to someone in France. I am in England. When I shipped it, I didn’t ship with tracking. Now the buyer is saying they will file a claim, even if they get it, because I have no proof of shipping. What can I do?

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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@cuzistew 

 

If buyer is claiming Item Not Received, sorry, you need proof of delivery to get seller protection coverage. Refund and remember to ship with tracking next time. Its purpose is to protect you, not the buyer.

 

https://www.paypal.com/uk/webapps/mpp/paypal-safety-and-security


Kudos & Solved are greatly appreciated. 🙂
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