Getting Help problem with Abiluff Store
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I am hoping someone can help me I have been conned out of £44 pounds from Abiluff Store. I paid for some chairs though PayPal never received any confirmation of my order and when Tryed to open a case for the fraud i was told it was not coverd and refused. Paypal will not let me reopen for no goods received How do I proceed?
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If you go to the bottom of PayPal page it says CONTACT US,then press and you get MESSAGE US send message and explain that you want to alter your dispute to goods not received
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@Shaunc1986 I think after saying about resolution centre it says are you happy. Click NO and it should offer to connect you to an agent. I tried contacting them every way I could until I got it sorted. The credit it 36p short of what I paid & I'm questioning that too! Sometimes you have to insist on good customer service but remember never insult or become aggressive. I've worked in the retail industry for many years and aggressive customers would rarely leave happy.
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After 1 week I finally got PayPal to reopen my complaint and file it under 'goods not received'. I have to wait for 20 days, so we will see what happens from there. I did complain that there were loads of others in the same boat and he told me the following:
Robert
6:12 PM
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I have got in touch with them by email again and added the link to this thread, I do hope someone picks this issue up ... so far didn't have any updates to my previous message.
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