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absolute joke how they handle these cases. It's the same for me....I'm assuming the seller not refunded paypal.
I have the same issue.
Seller mail out my package April 22, it is still on transition.
I believe the package has been lost or something.
I open the dispute on June 1st and it is still reviewing.
I believe PayPal does not have capability to review customers' cases in proper manner.
We as customers should not use PayPal service until they get back to normal conditions.
Me too. I am getting really fed up with it all now. Three times the resolution date has been extended, it shows still waiting for seller to respond. It is blatantly obvious to even a blind man that I have been scammed (ordered a food mixer, I was sent a cheap gold coloured plastic ring). I have sent everything over that they asked for, photos of items and the package which was a small plastic bag about 4” long, clearly shows tracking number and weight as 0.5kg. Anyone with half an ounce of sense could quite clearly see that a food mixer would not fit in a small bag and would weigh significantly more than 0.5 kg. What more do they need??
Unbelievable, I have a case that's been pushed so many times is becoming ridiculous, the fact that I've been waiting since Jun 5th and gets pushed 5 days every week is beyond me. I have filed every single report, done all they ask, I recently filed an incidents report because I was told that's what they wanted but I was doing stupid IC3 reports as they asked. This dispute resolution has made unsupportive of PayPal, I still use it a lot and don't even file disputes, is like they want to believe but they don't want to repay, just charge the seller who scammed me, what a mess PayPal has become.