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Claim overtimed by Paypal

Member

Claim overtimed by Paypal

Have a some problems with my claims. 

 

Paypal write something like this: 

"The seller has been asked to respond by 2 Jul 2018. Once we receive the information, we'll continue our review of this case."

 

Paypal declare next rule: "if the seller doesn't respond within 10 days, we close the case and restore funds to the rightful owners".

 

Today is 9 jul 2018, and nothing happens with my case. In history I see a something like this: 

 

  • 29 Jun 2018 - PayPal: Email sent to seller
  • 22 Jun 2018 - PayPal: Email sent to seller

and thats it... 

 

What I need to do for solve this case faster?

1 REPLY
Volunteer Advisor

Re: Claim overtimed by Paypal

@efremoff

 

Lots of posts on the same issue in the last few days.

Seems to be a delay on reviewing claims.

You can either wait it out or contact customer services for an update.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.