Account Limited Due To Conflict Between Account Holder Name And Documents

firask
Contributor
Contributor

Hello!

 

So the issue is that PayPal is banned in my home country. A relative of mine decided to help me out and set a PayPal account in the US. The issue is that the account was created under my name, and they asked for personal documents like SSN and what not. I provided my relative's, as she's the one that created the account and my home country does not provide SSNs. 

 

As expected, they rejected the documents. I moved into another country where PayPal is allowed and created a new one with 100% legit documents and it all went well until it conflicted with my previous account. They said that I can't withdraw the money because I have to solve the issues with my old account.

 

Any help would be appreciated on how to solve this issue. It would be a major help.

 

Regards,

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@firask 

 

Sorry but you not only broke paypal rules by opening an account in a country where you don't reside but you then proceeded to add fake information of another person to that account???


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firask
Contributor
Contributor

@kernowlass Sorry! Paypal is not banned in my country, it's the linkage of the credit card to the account that's not supported. The documents were my relative's and I have full consent. I did not mean to give off the impression of impersonation or anything like that at all! 

 

I did wrong things that I didn't pay attention to which I should have realized earlier. 

 

In your opinion, Is it possible to work the issue out by any means?

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