Skip to main content

PayPal Community

  • Dashboard
  • Send and Request
  • Wallet
  • Business
  • Help
Log in
  • Welcome
    • Guidelines
    • News and Events
    • Suggestions for PayPal
    • General Discussions
  • PayPal Help Community
    • Managing Account
    • Transactions
    • Wallet
    • Security and Fraud
    • Products & Services
    • Reporting
  • MTS Community
    • PayPal Upgrade Community
    • PayPal Payments Standard
    • REST APIs
    • NVP/SOAP APIs
    • SDKs
    • Sandbox Environment
    • PayPal Reporting
    • Payflow
    • Ideas for MTS
    • Client-side Integration
    • Server-side Integration
  • The Archives
    • PayPal Help Community Archives
      • Managing Account Archives
      • Transactions Archives
      • Wallet Archives
      • Security and Fraud Archives
      • Products & Services Archives
      • Reporting Archives
    • Help Community
      • PayPal Basics Archives
      • Payments Archives
      • My Money Archives
      • My Account Archives
      • Disputes and Limitations Archives
      • Products and Services Archives
      • PayPal Credit Archives
    • Merchant Community
      • Merchant Products
      • Business Tools Archives
      • Reporting Archives
      • Managing Risk and Fraud Archives
    • Help Archives
      • About Business (Archive)
      • About Payments (Archive)
      • About Settings (Archive)
      • About eBay (Archive)
      • About Protections (Archive)
      • About Products (Archive)
    • Social and Your Voice Archives
      • Off Topic (Archive)
      • My Feedback for PayPal (Archive)
    • About PayPal Archives
      • Watercooler (Archive)
      • Tax Information (Archive)
      • Fees (Archive)
      • eBay and PayPal (Archive)
      • Coupons and promotions (Archive)
    • My Account Archives
      • My account settings (Archive)
      • Account limits and verification (Archive)
      • Account balance (Archive)
      • Bank accounts and credit cards (Archive)
    • Payments Archives
      • Sending money (Archive)
      • Receiving money (Archive)
      • Refunds (Archive)
      • Donations and Fundraising (Archive)
    • Disputes and Security Archives
      • Disputes and claims (Archive)
      • Fraud, phishing and spoof (Archive)
    • My Business Archives
      • Merchant services (Archive)
      • Reporting and tracking (Archive)
      • Shipping (Archive)
    • PayPal Products Archives
      • PayPal Debit Mastercard (Archive)
      • PayPal Extras MasterCard (Archive)
      • PayPal Mobile & Other Services (Archive)
      • Student Accounts (Archive)
      • Bill Me Later (Archive)
    • Getting to know PayPal
      • My PayPal account
      • Security and protection
    • Receiving and sending money
      • Buying with PayPal
      • Selling with PayPal
    • PayPal Here UK
      • PayPal Here News and Events
      • PayPal Here Community
      • Chip and Pin Card Reader
      • PayPal Here App

The Community Forum is not available for new posts or responses; previous posts remain available to review. For comprehensive support options, please visit PayPal.com/HelpCenter
Merchant Technical Support: For technical support and related questions, please visit our Technical Support Help Center or Developer Central

If you want to report illegal content under the EU Digital Services Act, please do so here

since ‎Jan-25-2021
firask
firask Contributor
Contributor
3
Posts
0
Kudos
0
Solutions
Ice Breaker
The Return
Active
View all
Latest Contributions by firask
  • Topics firask has Participated In
  • Latest Contributions by firask

Resolve Issues With Other Account Before Being Abl...

by firask Contributor in Disputes and Limitations Archives
‎Feb-22-2021 12:56 PM
‎Feb-22-2021 12:56 PM
Hi,   There is an issue with my current account where it's getting more and more limited day by day. The issue is that my previous account requires an ID (which has been submitted) but the name of the account conflicts with the one on the Identification.   This is because I was the person handling my relative's account (Instagram Business) (Any proof at all can be submitted whatever it is) and it's an honest mistake due to thinking the name could be changed.   The account got limited and I issued a new account with my own name and submitted all identification which was accepted. However, previous issues in the old account need to be solved before being able to transfer the money or even receive it at the moment due to limitations. ... View more
Labels:
  • Labels:
  • Account Limitations

Re: Account Limited Due To Conflict Between Accoun...

by firask Contributor in Disputes and Limitations Archives
‎Jan-26-2021 09:34 AM
‎Jan-26-2021 09:34 AM
@kernowlass Sorry! Paypal is not banned in my country, it's the linkage of the credit card to the account that's not supported. The documents were my relative's and I have full consent. I did not mean to give off the impression of impersonation or anything like that at all!    I did wrong things that I didn't pay attention to which I should have realized earlier.    In your opinion, Is it possible to work the issue out by any means? ... View more

Account Limited Due To Conflict Between Account Ho...

by firask Contributor in Disputes and Limitations Archives
‎Jan-25-2021 01:23 PM
‎Jan-25-2021 01:23 PM
Hello!   So the issue is that PayPal is banned in my home country. A relative of mine decided to help me out and set a PayPal account in the US. The issue is that the account was created under my name, and they asked for personal documents like SSN and what not. I provided my relative's, as she's the one that created the account and my home country does not provide SSNs.    As expected, they rejected the documents. I moved into another country where PayPal is allowed and created a new one with 100% legit documents and it all went well until it conflicted with my previous account. They said that I can't withdraw the money because I have to solve the issues with my old account.   Any help would be appreciated on how to solve this issue. It would be a major help.   Regards, ... View more
Labels:
  • Labels:
  • Account Limitations
Paypal Logo
  • Help
  • Contact Us
  • Security
  • Fees
  • © 1999-2025 PayPal, Inc. All rights reserved.
  • Privacy
  • Legal
  • Cookies
  • Policy Updates

The money in your balance is eligible for pass-through FDIC insurance.

The PayPal Cash Mastercard is issued by The Bancorp Bank pursuant to a license by Mastercard International Incorporated. The Bancorp Bank; Member FDIC.

Powered by Khoros
Welcome to the PayPal Community!