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Account Limitations: What You Need to Know

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Contributor

Re: Account Limitations: What You Need to Know

I agree wholeheartedly with what you are saying.  The behaviour is truly shocking and abysmal, I do not believe that the financial conduct authority can have any idea that this organisation behaves in this way.  Unfortunately you have to wait 8 weeks from filing a complaint with the company before escalation is permitted.  So, I suggest you join me and file a complaint in writing (I have done this) then after the required time escalate to the FCA - if they get enough complaints they will take action.  PayPal deserve the regulators attention and hopefully a hefty fine if they cannot put this right themselves.

 

all others in the same boat reading this please do the same - file a complaint then back it up with a complaint to the fca.

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Contributor

Re: Account Limitations: What You Need to Know

Hi  Da13

 

When you say we have to wait 8 weeks to make a complaint for it to be escalated, did you mean to their escalations department?

 

I am happy to file a complaint with the FCA, but I have heard that it takes 6 months or more for them to do anything, I think this is why paypal think that they can get away with the 180 day period? It really does need changing - and I have seen others say, if this were a bank or any other financial company, things would be dealt with by the correct authorities, paypal however, seem to be a law unto them selves.

 

It really needs to be changed - and I am happy to join forces with anyone who wants their voice heard!

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Contributor

Re: Account Limitations: What You Need to Know

Do you mind if I ask how long it took for them to release the money?

 

I will do as you suggested - and hopefully get this mess sorted out!

 

I think I am gonna set up a website entitled "regulatepaypal.com"

 

Thank's for your help and your reply!

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Contributor

Re: Account Limitations: What You Need to Know

well count me in, I can use your initial complaint to file one in my country ( UAE ), am sure I can shake their waters there with all the legit feedbacks am getting from everyone and my personal agony with them.

 

 

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Contributor

Re: Account Limitations: What You Need to Know

I gog opposist problem they let sone one hack my account spend my money with out even informing me if the trasaction then once all is resoved they wount let me leave i know most go through paypal but now id rather go direct thro paypal js holding bank hostage
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Member

Re: Account Limitations: What You Need to Know

My account is been limited cause i have to prove my business address. 

I am trying since month to submit all the documents requested from PayPal, different kind and all the time i receive the same e-mail that the documents i submitted are not acceptable...... So i sent several messages to PayPal customer service to know how i can solve the problem and if is not possible just to get back my remaining balance and in case close down my account..... Well i never get an answer from PayPal and i can't do any transaction so i have my money blocked without knowing how to solve the problem causing me many hard time.....!!

All i do with my PayPal account is honest and respecting the rules so i just need to know how to proceed and get back the use of my money!!!!!!!! I find illegal just to hold my money for such a long time without keep in touch with me to give me a way to solve the problem.

Please i need help!!

 

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Contributor

Re: Account Limitations: What You Need to Know

This is classic PayPal behavior and abuse of power. I think they ignore or make you wait as long as possible on purpose. Yes, they're really that bad! 

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Contributor

Re: Account Limitations: What You Need to Know

Totally agree @JenerSilva,

 

they are arrogant and they seem to think they can just bully people with their terms and conditions.

 

It is time for paypal to change. I am currently setting up a website called regulatepaypal.com

 

I intend to have it all launched by the end of this month. I am hoping that people will get on board, so that we can take paypal to the courts as a single entity and force a change in how they operate here in the UK. It is disgusting that they are holding money for so long - and in some cases - people are going hungry along with their children! When they respond to these people, they are basically sticking two fingers up at them and saying F**k you, go and starve for 180 days. This in itself has to be illegal!

 

Banks would not be allowed to do this - and whilst banks are not much better, they do at least follow the laws of the country that they operate in - and offer recompense, when they cause any stress to their customers. Paypal just cream the interest off of the money and send canned robotic responses!

 

Time for a change for sure!

 

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Contributor

Re: Account Limitations: What You Need to Know

Well, its official paypal just doesn't want to talk to me. I've been hung up on ignored by email and social media. I don't want trouble just my money back they robbed from me. Jezuz Chr*st this is pure madness.
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Contributor

Re: Account Limitations: What You Need to Know

They have hundreds of pounds of mine and i cant get

paypal need closing down themselves they should be done themselves for thieving peoples money they are an absolute disgrace