Refunds

[Skidmoregirl]

I inadvertently purchased a cosmetic product that was advertised on Instagram. I immediately sent them an email to cancel the order. Actually I sent them 4 emails. Then they said it was being delivered. I never received it. I opened a dispute with Pay Pal immediately. It has been 2 months and I still waiting for the refund. Why does this take so long?

[kernowlass]

@Skidmoregirl 

Which dispute type did you open?

Did you escalate to a claim?

Is the claim still open?

Did you win the claim?

[Skidmoregirl]

Yes to all your questions except the claim has not been resolved.

[kernowlass]

@Skidmoregirl 

Well you didn't answer the first or last question. If its not been resolved then you haven't won the claim yet?