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Account Hacked - they changed user and password now, I cant Access it now

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New Community Member

Account Hacked - they changed user and password now, I cant Access it now

Help, someone hacked my gmail account, changed my email and password on paypal. and they deleted the email confirmation to hide their tracks. I just found out that my account on paypal was hacked when some unknown person sent money on my paypal and it notified me on my mobile phone, but when i tried  logging in, i can't ,  it was saying that my email wasn't registered. what should i do, 

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Moderator

Re: Account Hacked - they changed user and password now, I cant Access it now

Hello @Meriane,

 

I'm sorry to hear your account has been compromised. Normally, if you need to report any unauthorized activity through your PayPal account, you can do so through our Resolution Center. Since it sounds like you're unable to login to your account, I'd recommend reaching out to our Customer Support teams. You can reach Customer Support by clicking Contact and then Message Us at the bottom of the PayPal page. They're also available through Twitter direct message or Facebook instant message. 

 

Best wishes,

 

 - Jon K


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