180 days has passed

[Rmaca]

Hi, i had a paypal business account for my store for more than 8 years, about 180 days ago my account was permanently ban, reason unknown to me, I have not done anything different that what I have done for years, selling my knowledge. 

Anyway, I got an email saying to wait 180 days for my funds to be release, no case or anything has been open on this period. How can i contact paypal to release my funds? What email can I contact them? I have over 2k on my account

[Rmaca]

?

[kernowlass]

@Rmaca 

If you want a quick answer then contact customer services, whether you get an answer on here is dependent on when someone decides to log on to help out on here.

If you have been told your Paypal account has been permanently limited then Paypal tends to hold any funds for 180 days. This is the same time frame that buyers have to open Paypal disputes.

If no disputes are opened in 180 days then normally you are allowed to withdraw the funds. That is as long as you are over 18, the account is in your legal name and registered in the country where you reside.

Sometimes they confiscate funds under this policy.
https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#actions

Paypal also may request further documentation from you before you can withdraw those funds.

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

[Rmaca]

Thanks a lot, i have contacted them but they say cant tell me why I am still unable to withdraw my fund. I will keep trying, i have already paid taxes on that money.