Credit card problem. Why?

goranpilkic
Contributor
Contributor

Hello, i was verifed by adding my credit card 

 

i had account before with different Country. And it have 5$ and its limited.

 

On my verifed account when i try to add card i get this:

 

That card number is already assigned to another PayPal account. For security purposes, each card may only be assigned to one PayPal account. If you have already opened a PayPal account, please retrieve the relevant information and log in. Otherwise, please use a different card.

 

 

 

I have tried contacting PayPal but they always say that i remove credit card from my old account.

Well i cant since its limited. And wrong country. (i used wrong country coz then i got change to receive money).

 

Can you help me?

 

Old account domain expired so i cant also do anything

 

Thanks

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3 REPLIES 3

PayPal_Olivia
Moderator
Moderator

Hi goranpilkic, and welcome to the forums!

 

I've edited your message to remove information that should not be publicly posted, for your safety.

 

Please give Customer Solutions a call. The Community Help Forums are a member-to-member communication venue, and the folks here do not have access to your account information, so they cannot give specific assistance. Customer Solutions can take a look at your old account and its limitation, and see what is needed to get it resolved and the old account closed out so you can use the credit card on your new account.

 

I hope this helps!

 

Olivia

 

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
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goranpilkic
Contributor
Contributor

Hello,

Thanks for fast answer.

 

I would call PayPal by phone, but in my country its very expensive. (Croatia)

 

Thanks again

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PayPal_Olivia
Moderator
Moderator

Hi goranpilkic,

 

If you use Twitter, you can try reaching out to @AskPayPal.

 

Olivia

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
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