"Risk Alert" Red Flag next to a payment I have received...???

[alittleluxury]

Hi all,

First time I've ever posted on here (Didn't even know it existed until now!)

I have just checked my morning payments, and I've seen that against one item there is a red flag with the message "Risk Alert" - but I can not find any information on this website about what this means exactly!!!

When I open the details of the payment,its all green and says it's a confirmed address and OK to post...So which message do I go by!  OK, so the item I'm posting is only £2.99 (+£1 P&P) - but if it's a fraud case, I don't want anything coming back to bite me in the bum because I ignored the red flag!!

Any advice on what this is and how to manage it would be greatly appreciated!

Many thanks

[wavist]

Wish I could help but I have exactly the same issue. Three incoming payments all red flagged with no indication as to why... Confused..

[soulfanbrian]

this only seems to of started today,had payments go into my account yesterday with no problems,then today a sting of red flags!!!! i have checked all buyers and feedback they have and all seems well.very concerned with the risk alert message,paypal needs to explain this and do it quickly

[roisindubh2009]

Hi

I to have red flags next to payments received and wondered what they were for - which is why I looked on here!!!

Would be interested to find out if anyone has managed to find out what they are for!

I am aware that paypal was down for a while/

Thing is if you don't send out the item there is a risk of negative or low feedback ratings - you can't win!

[xfunnyx]

i ahve had the same this morning red flag alert on 2 of my payments, cant find no information about it anywhere.

[prebenjetski]

I have also received a 'Red Flag' Alert and yet when I check the buyers feed back it is 100% positive. Is it safe to post the items out?  Anybody any ideas????????????????

[Bobski]

I too have a red flag against a payment I received this morning. Again all the payment details look absolutely fine. No information whatsoever in the Help section so I called PayPal for an explanation. The reply was that the red flag shows that my transaction is being protected by PayPal, there is no problem with the payment and I can go ahead and post my item.

I pointed out that a red flag with a message of "Risk Alert" is not very helpful in this case. The operative said that this has already been noted and was being addressed. I also pointed out the lack of information in "Help", and again the operative said this was being addressed.

Lets wait and see....................

[prebenjetski]

Thank you for your answer Bobski, like you say, it would have been helpful if Paypal showed some indication as to what the flag meant before marking the payments.

[wavist]

Thank you. Will go to P.O.. Will be double checking cert of postage though!!

[roisindubh2009]

Thank you! Lets hope it gets sorted soon!