cant add money site problems

Alanhogg
Contributor
Contributor
Dose anyone know the problem that's stopping me from adding money something to do with issues on the site ?
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2 REPLIES 2

PayPal_paula
Moderator
Moderator

Hi Alanhogg,

 

Sorry to hear that you were unable to add funds to your PayPal account.

 

Are you still having issues doing this ?. If so please contact us directly so we can help.

 

You can contact us via email, phone or through Twitter @AskPayPal or via Private Message on our Facebook page at https://www.facebook.com/PayPalUK.

 

Thanks

Paula

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asanabri
New Community Member

Hi,

 

There is a limitation in my account since I can not add any money to my wallet.. It's been a the most dissapointing customer service experience I've ever had...I have submitted documents twice, the C.S.reps are completley unable to provide you with a straight forward answer on when your case or documents will be reviewed and the compliance department seems to be a black box no one has access to. I have called several times, talked to a supervisor and nothing....they say 24 hours, 48 hours, but that's completly innacurate. What else can be done to have an update on my case?  

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