PayPal Customer Reference /ID not used..

[aandadiscount]

Hi,

My bank did not allow me to enter  PayPal Customer Reference /ID when I wanted to transfer money from my bank to my PayPal account. After I made the transfer, I realised that I should have set up a new beneficary.  Although the account details and sort code was correct, what will happen to my money? Will I still recieve it, and how long will it take?

Quite worried, as the money was some savings...

[QwilteeBing · Accepted solution]

Hi,

Don't worry, you can give PayPal the following details and they will trace your payment, and place it into the correct account.

Bank account number

Sort Code

Date you made the transfer

Amount of the transfer

You can ring them on 08707 307 191

This process usually takes up to 72 hours but can take longer.

Good luck!

[aandadiscount]

Thanks so much! Is it a free number?

[QwilteeBing]

It isn't free but I'm led to believe it is only 10p a minute or so from a BT landline but I would double check.

If you cannot ring, just send them an email with the same information 🙂