urgent help needed please paypal!!

tjayne07
Contributor
Contributor

i have emailed you and i still have no answer and am getting a bit peeved off with waiting!!

i am trying to regain access to my personal paypal account after adding a single digit onto my password and my laptop not saving the new password!! i do not have access to the email account that it is linked to..so cannot recieve the change pw emails and it is not giving me the option of using a diff email!!
i need to access this account for personnal use as i cannot sell and buy on my business account as its not business!!

i am fed up to the back teeth of trying to contact you day after day,yeah get back to me in 24 hours???!!! its been a week.....you need to sort yourselves out....

can someone please help me out here it would be very much appreciated as paypal are obviously too busy ripping people off than helping them with their problems!!!

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PayPal_david
Moderator
Moderator

Hi there Tjayne07,

 

I fully understand that it may be frustrating that you can't access your PayPal account. When you are contacting us via email, you are probably being sent a response via email. Can I ask if you have tried clicking the Contact Us link and then the Call Us option?

 

As you are unable to access the email address that was registered on your PayPal account, your best option would be to contact us directly and we can investigate it further for you. If you try to send us an additional email, you should request that someone calls you back in order to assist you in accessing your PayPal account.

 

I hope this helps,

 

David.

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