refund from ebay

kamenar9
New Community Member

Please help me, who do I contact? I have a paypal account, the seller of the ebaya has returned me the money, so it says, but in my account I did not get the money ,help please

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1 REPLY 1

PayPal_Tricia
PayPal Employee
PayPal Employee

Hi kamenar9, 

 

I'm sorry to hear of the concern the refund has caused. 

 

You can check here for details of how to locate a refund. If you haven't received a refund, you can file a claim to request a refund from the seller. 

 

I hope this information helps. 

 

~Tricia 

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