PayPal Community

PayPal_Tricia · ‎Jun-18-2022

Hi @AnnaMAINA, I'm sorry to hear of the permanent limitation. We can certainly understand how frustrating something like this can be. Usually, details about a permanent limitation are sent via email or can be seen in the Resolution Center. If you've reviewed the limitation notification, User Agreement, and Acceptable Use Policy, and do not feel the limitation is valid, please reach out to our support team. You can also reach out to us on Twitter and Facebook. I hope this information helps! Thanks, Tricia

PayPal_Tricia · ‎Jun-18-2022

Hi @rolandverebi, Welcome to the PayPal Community. I'm sorry to hear that happened. This is a common scam. If they claim that you need to send money using a different payment processor, to receive a PayPal payment, there's usually something fishy going on. In a situation like this, we recommend reporting this to your local authorities and calling the shipping company to see what options there are to have the package returned if it hasn't been delivered. I hope this information helps! Thanks, Tricia

PayPal_Tricia · ‎Jun-18-2022

Hi @n_humair, Welcome to the PayPal Community. I'm sorry to hear of the trouble with this dispute. Regrettably, PayPal does not offer Buyer Protection if access to a service is blocked. We recommend working with the merchant to discuss why they blocked access to the service. It's important to review the service Terms and Conditions before purchasing to ensure you do not break any of their terms and fully understand what is expected when using their services. I hope this information helps! Thanks, Tricia

PayPal_Tricia · ‎Jun-18-2022

Hi @JuG3, Welcome to the PayPal Community. Sorry to hear you haven't received an email confirming the payment was sent. Usually, when a payment is sent, an email is sent to inform the receiver and sender. Have you checked your spam folder? I also recommend checking your notification preferences to ensure they are set to receive these notifications. I hope this information helps! Thanks, Tricia

PayPal_Tricia · ‎Jun-18-2022

Hi @sh4rk13y, Welcome to the PayPal Community. I'm sorry to hear of the duplicate transaction. If you're only seeing one transaction on your PayPal account, that means only one payment was processed on our end. If the duplicate transaction is reflecting on your bank, it's best to work with your bank. I hope this information helps! Thanks, Tricia

PayPal_Tricia · ‎Jun-18-2022

Hi @jk07, Welcome to the PayPal Community. That's a great question! The way an account is labeled, usually doesn't cause any issues with transfers. I hope this information helps! Thanks, Tricia

PayPal_Tricia · ‎Jun-18-2022

Hi @Ipadolina, Welcome to the PayPal Community. I'm sorry to hear of the concern with PayPal Credit. It sounds like your original PayPal Credit account was closed, if you applied for PayPal Credit again. PayPal Credit is subject to a credit approval. If the request is denied, you will receive a letter in the mail with details. If you have any additional questions, we recommend reaching out to PayPal Credit for assistance. I hope this information helps! Thanks, Tricia

PayPal_Tricia · ‎Jun-11-2022

Hi @Savilletalgo, Welcome to the PayPal Community. I'm sorry to hear of the trouble. Usually, clearing your cache and cookies, and then trying again using a different browser resolves this issue. I hope this information helps! Thanks, Tricia

PayPal_Tricia · ‎Jun-11-2022

Hi @valprice, Welcome to the PayPal Community. Sorry for any concern with this payment. The sender of the payment has the option to select to send the payment as Goods and Services or Friends and Family. They would need to check to ensure they are sending it using the method that best fits the payment. I hope this information helps! Thanks, Tricia

PayPal_Tricia · ‎Jun-11-2022

Hi @mamabachamber, Welcome to the PayPal Community! Sorry for any concern this request caused. It sounds like we're requesting information to confirm your identity. This is standard practice. You can find additional details about this process here. I hope this information helps! Thanks, Tricia

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