PayPal_Tricia

Hi @April46,    I'm sorry for the confusion that notification caused.    It sounds like you're referring to a Funds Availability Hold. A Funds Availability Hold is usually on hold for up to 21 days. The hold can be removed sooner by adding tracking information. Once the tracking status confirms the item was delivered to the buyer, the hold is usually removed 24 hours later.    I hope this information helps! Thanks,  PayPal_Tricia   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Hi @Hebramatech,    I'm sorry to hear of the trouble linking a card.    If your PayPal account is limited and you're having trouble linking a card, it would be best to contact us, so we can look further into this.    I hope this information helps! Thanks,  PayPal_Tricia   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Hi @Khorllinz,    That's a great question!    The option to purchase Bitcoin via PayPal in Nigeria is not an option at this time.    I hope this information helps! Thanks,  PayPal_Tricia If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Hi @alleK,    I'm sorry to hear of the trouble withdrawing your balance.    If your account has been limited for over 180 days and you're having troubles withdrawing the balance, it would be best to reach out to us on our site for assistance. This sounds like something we need to look further into.    I hope this information helps! Thanks,  PayPal_Tricia If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Hi @Kaito91geez,    Sorry to hear of the concern with the payment hold.    The tracking has to be tractable online. Once the tracking status is updated to delivered, the hold is usually removed 24 hours later.    I hope this information helps! Thanks,  PayPal_Tricia If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Hi @david623,    I'm sorry to hear of the trouble sending money.    If you're receiving an error that there's an issue with your account, it sounds like there might be a limitation on your account. Details about a limitation and steps to resolve the limitation are usually noted in the Resolution Center.    I hope this information helps! Thanks,  PayPal_Tricia If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Hi @TariE,    I'm sorry to hear of the trouble withdrawing to a bank. Are you still having trouble with this? If yes, can you provide some details about the error you're receiving when trying to withdraw to a bank?    I hope this information helps! Thanks,  PayPal_Tricia If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Hi @agarciafoto,    I'm sorry to hear of the trouble with this transaction.    If you only have the option to report the transaction as Unauthorized, that means the payment was sent as a Friends and Family payment. This type of payment is not covered with Buyer Protection. In the future, you'd want to ensure to send a Goods and Services payment to be covered with Buyer Protection.    I hope this information helps! Thanks,  PayPal_Tricia If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Hi @Dhinesh777,    I'm sorry to hear of the payment hold. You can find additional details about payment holds here.    Thanks,  PayPal_Tricia   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Hi @francisnuako,    I'm sorry to hear of the trouble transferring to a card.   The withdraw options vary by country. You can find the available options to withdraw your balance here.    Thanks,  PayPal_Tricia   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Hi @Tibi_zte,    I'm sorry for the confusion. I'm not sure I understand. Are you referring to money you transferred to your PayPal balance or money you received from someone else?    Thanks,  PayPal_Tricia   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Hi @Pinkieberg,    I'm sorry to hear of the trouble receiving payments. It sounds like you might be new to receiving payments with us. If so, please follow the steps listed here.    Thanks,  PayPal_Tricia   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Hi @WadaNthoiwa3,    I'm sorry to hear of the trouble sending a payment.    Are you receiving an error? If yes, what is the error?    Thanks,  PayPal_Tricia   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Hi @mbareebakyi,    I'm sorry to hear of the trouble adding another email address. If you're following the steps noted here and receive a request to contact support, it sounds like this might be something support needs to assist with. You can find our contact information by scrolling to the bottom of any page on our site and selecting the Contact link.    Thanks,  PayPal_Tricia If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Hi @QueenBEEArt,    That's a great question! You can add users to your account and update permissions each user has.    I hope this information helps!   Thanks, PayPal_Tricia ... View more

Hi @cruzer414,    I’m sorry to hear there’s unauthorized account activity on your account and I’m glad you contacted us. Please make sure you update your password & security questions and report any unauthorized activity to us. Don’t worry, we offer full protection for confirmed unauthorized transactions. We may take up to 10 business days to review any unauthorized claim and we’ll send you an update via email. Here's how to report potential fraud: https://www.paypal.com/smarthelp/article/FAQ2422 Here's how to report a billing issue: https://www.paypal.com/smarthelp/article/FAQ3421 Learn about secure password tips here: https://www.paypal.com/smarthelp/article/FAQ3152.    I hope this information helps!   Thanks, PayPal_Tricia ... View more

Hi @dinisbrazao,    I'm sorry to hear of the trouble with this transaction. This certainly sounds like something we should look into. Please reach out to our support team for assistance. You can reach us by phone, on Facebook, or Twitter.    I hope this information helps! Thanks,  PayPal_Tricia ... View more

Hi @mn6902,    I'm sorry to hear of the situation. This email certainly isn't from us. You can find details how to spot a fake email and what to do if you receive one here.    I hope this information helps! Thanks,  PayPal_Tricia ... View more

Hi @AntonAlex,    I'm sorry for any concern. We do not offer a PayPal gift card. Can you provide details of the card you're referring to?  Thanks,  PayPal_Tricia ... View more

Hi @Phenom69,    Sorry to hear of the concern. If a transfer fails, the money would be returned to the PayPal balance. If the account is closed, you would want to reach out to us so we can help out. You can reach us by phone, Facebook, or Twitter.    I hope this information helps! Thanks,  PayPal_Tricia ... View more

Hi @Abby2992,    Sorry to hear of the concern with this transfer. Is this your friends first PayPal payment they've received? If so, there are additional steps an account holder needs to complete to receive money.    I hope this information helps! Thanks,  PayPal_Tricia ... View more

Hi @Cristian1616,    I'm sorry to hear of the concern with this bank deduction. Does it show the money was reversed or is there a separate deduction for the same amount as the transfer? Have you checked your PayPal balance to see if the money was returned to the PayPal balance?  Thanks,  PayPal_Tricia ... View more

Hi @JH210,    I'm sorry to hear of the trouble. Are you receiving an error when you trying transferring more than $250.00? If yes, what is the error?  Thanks,  PayPal_Tricia ... View more

Hi @Fitrilestari,    Sorry to hear of the trouble transferring your balance. It sounds like our internal security system is blocking the transfer. Usually, allowing 48 hours to pass before trying again will resolve the issue.    I hope this information helps! Thanks,  PayPal_Tricia ... View more

Hi @LorRaine60,    That's a great question! Have you added the different users to the account to create unique login ID's for everyone?    I hope this information helps! Thanks,  PayPal_Tricia ... View more

Hi @Dzagh,    I'm sorry to hear of the trouble with this transaction. What kind of claim did you file with us? Also, have you tried reaching out to the merchant? Usually, a merchant is more than happy to help resolve an issue.  Thanks,  PayPal_Tricia ... View more

Hi @AntB486,    That's a great question! Regrettably, you won't have the option to transfer cash from PayPal Credit.    I hope this information helps! Thanks,  PayPal_Tricia ... View more

Hi @Hollief,    I'm sorry to hear of the concern. I recommend checking your account to ensure a billing agreement wasn't set up. If a billing agreement wasn't setup, it sounds like it could be a Pay After Delivery payment.    I hope this information helps! Thanks,  PayPal_Tricia ... View more

Hi @GENOUSTRICIA,    I'm sorry to hear of the mix up with account types. This usually doesn't cause any issues. Please reach out to us and we can help get this updated. You can reach us by phone or message, Facebook, or Twitter.    I hope this information helps! Thanks,  PayPal_Tricia ... View more