eBay Refund
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I asked for a refund on an item I ordered over eBay, payed originally with my debit card and I was issued a PayPal refund transaction ID. When I click on said transaction ID, it redirects me to the PayPal login page. After logging in, nothing happens. I did not receive my refund. The money was not refunded to debit card either. Please help.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Go to your original payment transaction detail on your computer. Is there a linked refund transaction?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
This is what I received from the email from eBay. It links the transaction ID. But like I said, nothing happens when I click on it.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have had almost precisely the same problem. I paid with Paypal from wthin Ebay. The Ebay seller reported refunding my money on August 16, and a linked Paypal transaction number is included in that message. But the link only takes me to a Paypal sign-in page. I have subsequently learned that if I pay with Paypal from within Ebay, it can take up to 30 days to post the refund(why??). It is now September 17th, and there is no sign that my money has been refunded. I'm feeling pretty grumpy about an Ebay feature that is promoted as a convenience but that does not function in a timely or traceable manner.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Suspected Fraud in Disputes and claims
- eBay sold item disputed through PayPal in Disputes and claims
- Refund during the delivery in Disputes and claims
- How to appeal against decision in customer favour - customer refunded by PayPal unfairly in Disputes and claims
- Accept and Reply of Refund offer in Disputes and claims