I cant open a dispute

[diegojt]

I bought something 3 months ago, and I did not receive them.

I was reading that the timeline to request a refund was 180 days, but when I go to the resolution center and Im about to send the message it gaves me an error "We're sorry, something went wrong. Please try again".

In addition when I select "file a paypal claim" it says that already have a refund about this item, thats not true because in the transaction history it doesnt said that

What should I do? I cant call them Im from Argentina, is there an email?

thx

[ArgenisGonzalez]

PayPal Customer Service
Go to https://www.paypal.com/help and click "Call Us"

Go to https://www.paypal.com/help and click "Call Us" (if calling from outside the U.S.)

They will pull up the transaction & find out IF you were refunded or not. IF not then, they will file a claim for you.