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can sellers cancel my "item not received" dispute by providing tracking?

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can sellers cancel my "item not received" dispute by providing tracking?

can sellers cancel my "item not received" dispute by providing tracking? Ive opened a case on paypal becuse the seller has not sent out my package (its been two months) and every time i ask her to, she always has an excuse and now that ive opened a case she told me that if she creates a label on here for the transaction that my dispute will be cancelled. Is that true? Ive spoken to a bunch of people and they said they been scammed by her too and that even if she buys a label, she wont ship out the items and shes just file for a refund with USPS to get the money back.

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Contributor

Re: can sellers cancel my "item not received" dispute by providing tracking?

she has to enter the trcking number to the dispute.

why dont you escalate to PAYPAL review now,if she cant come up with a tracking or tracing does not show delivered,you win

2 REPLIES
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Contributor

Re: can sellers cancel my "item not received" dispute by providing tracking?

she has to enter the trcking number to the dispute.

why dont you escalate to PAYPAL review now,if she cant come up with a tracking or tracing does not show delivered,you win

Contributor

Re: can sellers cancel my "item not received" dispute by providing tracking?

seller can only respond to a dispute,he cannot close or cancel,only the buyer or PAYPAL CAN.

But seller can escalate to Paypal review if he thinks he can win like tracking shows it has been delivered,so the payment would be released.