Item los in mail and seller doesn't want to refund.

Ohernandez1
Contributor
Contributor

I bought a very expensive $500 keyboard from a website called geekhack back in October. Once it was done making the seller shipped it out thru DHL from china. One it arrived in my city it got lost and has not been delivered to me, I have been waiting for dhl to find it for a month now. And the seller does not want to refund me, I contacted dhl and the seller valued the item as $60 to help him get it thru customs a lot easier. Will PayPal be able to help me get my money back? Or they don't cover lost in transit items. I have until April for the protection. 

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Whac-A-Mole
Frequent Advisor
Frequent Advisor

look up the transaction and file item not received,you have 180 days.

 

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