How do I get a refund

tangocharlie25
Contributor
Contributor

my case for items not being delivered to me was closed by paypal who stated reason for closure was that the seller had supplied tracking data. I called paypal by telephone and they reopened the case again the case as been closed by paypal because seller supplied tracking. Items not received .. Paypal suggest contacting seller but seller will not respond to my emails ....

PayPal Seller protection is a free service provided to our members. It reinforces our commitment to building trust and safety in our network. It acts as a safeguard for claims, chargebacks, or reversals opened for the following reasons:

Unauthorised Payment
Item Not Received
ITEMS NOT RECEIVED

Can someone please advise me how do I get my $19.95 refund when paypal's seller protection fails me and the seller will not respond to the numerous emails that I have sent.

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