Dispute between buyer and seller

peppersoft
Contributor
Contributor

Hi everyone, 

I am from India and I develop websites and mobile applications based on client's requirements. I had this client of mine who paid me a deposit through paypal and asked me to start a work. Now, after almost a week of work, he saw the result and tells me that he's not interested in this anymore and has raised a dispute to refund the entire money. How do I deal with this ? Since the day I received a deposit from him, I started working on this project. How can PayPal support me on this to get the claim resolved ? Any help or thoughts over this would be highly appreciated. Thanks to everyone in advance.

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4 REPLIES 4

DPCreations
Frequent Advisor
Frequent Advisor

In the end, I think you will be forced to refund all as you haven't delivered a finished product.

 

PayPal is not appriate payment method for deposits.  For  work requiring a deposit you need a contract which can be enforced through legal channels; PayPal is not that route.

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peppersoft
Contributor
Contributor

Well.. That's bad then.. 😞

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lancelotme
Frequent Contributor
Frequent Contributor

not much you can do,unless you can prove you have delivered the product with tracking.

next time,ask for western union.,wiretransfer,intl cashier check.

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peppersoft
Contributor
Contributor

Sure man ! Will do the same.. Thanks for your advice... 

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