Shop has been deleted

carlamoney
New Community Member
I brought some baby clothes yesterday from an instagram shop. Now their page has been deleted. What can i do about this as it was obviously a fraud account. ?
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1 REPLY 1

PayPal_Tricia
PayPal Employee
PayPal Employee

Hi @carlamoney,

 

I'm sorry to hear of the troubles with your purchase.

 

I would recommend reaching out to the merchant if you have any contact information to discuss the payment. If you're unable to reach the merchant, I would recommend filing a claim against the transaction. Here is a link with instructions to file a claim.

 

I hope this information helps Smiley Happy

 

Thanks,

Tricia

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