Internet Explorer customers seeing different Paypal screen to Firefox and Chrome customers

TAS-Julian
Contributor
Contributor

Customers using Internet Explorer 11 get a different Paypal screen to customers using Firefox or Chrome. IE users have the shipping dropped from the cart but FF and Chrome users the shipping carries through fine.

 

Check it out in action here http://www.aetherius.org.nz/shop/contact-your-higher-self-through-yoga/

 

How can I control what Paypal screen my customers see?

 

Screenshots below:

 

Internet Explorer users see this NOTE shipping gets dropped from cart:

 

Internet Explorer screen

 

Firefox and Chrome users see this - NOTE shipping is included:

 

Firefox and Chrome

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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

Head over here for technical support:

https://developer.paypal.com/support/


Kudos & Solved are greatly appreciated. 🙂
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