I purchased two items from a seller in early July. One was in stock, the other he had listed as expected to arrive mid-August. I'm nearing 45 days since payment. I mostly sell, so I'm not 100% familiar with terms regarding non-delivery. I was under the impression a buyer only has 45 days from payment to open a case in order to be covered under buyer protection. Is this not true? Are the protections not triggered by purchase date, but by estimated delivey date? FWIW, I told buyer I would open the case, not threatening him, but just to protect myself, and he totally understood. That said, I don't want to miss the window to open a case, but I can't see where to do it either! Your help is appreciated in advance!
If you didn't receive the drive when expected (promises don't matter), just open a dispute for item not recevied. Why did you even wait this long to take action?
If you are in the US, you have 180 days from date of payment to file a dispute. PayPal extended the filing date across the board a couple years ago I think.
