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Issue with Paypal Prepaid Card?

Volunteer Advisor

Re: Issue with Paypal Prepaid Card?

My card is not a prepaid card though and the purchases gets deducted right from my PayPal balance so I don't need to transfer to card.  By nature of US PayPal accounts, you cannot withdraw to credit, debit, and prepaid cards but yet PayPal is promoting this feature with this prepaid card of theirs.  Were you able to make instant transfers before?  Or is this your first time trying to do it and its not working?

 

Note that that is the prepaid card app found here, not the regular PayPal app.

 

Yeah, that's the thing I hear from people re: PayPal customer service, that you have to be persistent until you get an agent that gets it. Good luck, I hope you get it sorted.  

 

 


Kudos are greatly appreciated. Smiley Happy
Contributor

Re: Issue with Paypal Prepaid Card?

I see. I've been using the card for 3 years. As a freelancer Paypal is my primary source of income. Never had this problem until they changed the layout of the website.

Re: Issue with Paypal Prepaid Card?

Been having this issues past few days can't do nothing ..I am stucked I called the customer care representative all I was told it would be sorted out I can send money to my step son it's so sad ..what can I do to get my account back together
Contributor

Re: Issue with Paypal Prepaid Card?

Same thing here just want my money ebrtything is cotrect grt to the point where i revire transfer. And it has sn error mrssage that says this. Unable to perform the PayPal Instant Transfer. If you continue to have problems, please contact customer service. Noone helps
New Community Member

Re: Issue with Paypal Prepaid Card?

I just got a paypal prepaid card and im having an issue linking the card to set up the instant transfer. Whenever I enter the routing nber and account number provided by the prepaid website, paypal says the bank has been disabled and for me to try another bank. If there routing number and account number have been disabled this is probably why you cant do the transfers
New Community Member

Re: Issue with Paypal Prepaid Card?

I'am having same problem with no help from both companies they say the PayPal account is fine and the prepaid card is fine with no restrictions. If that's so then give me my money!!!
New Community Member

Re: Issue with Paypal Prepaid Card?

It gives the same message on the app as well
New Community Member

Re: Issue with Paypal Prepaid Card?

Is there any way to go over the $300 limit??? I need my money now
Contributor

Re: Issue with Paypal Prepaid Card?

This has been a super annoying issue for a few weeks now. Basically, whenever you attempt to initiate the instant transfer to the Prepaid card, the website is not sending the request over to PayPal. So, we are not even seeing the request for the money transfer, and we have been attempting to get it fixed for a while now, it has something to do with the Prepaid Website. I would advise to attempt to try different amounts and see if one will initiate. I understand that it's not convienent and it's really frustrating, but that's about as much information as any Paypal Customer Service Agent will have to give you.

Re: Issue with Paypal Prepaid Card?

I have been having the same issue paste few weeks my girl friend need money for her birthday could not do any thing I am so stucked right now ..my step son b