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My card is not a prepaid card though and the purchases gets deducted right from my PayPal balance so I don't need to transfer to card. By nature of US PayPal accounts, you cannot withdraw to credit, debit, and prepaid cards but yet PayPal is promoting this feature with this prepaid card of theirs. Were you able to make instant transfers before? Or is this your first time trying to do it and its not working?
Note that that is the prepaid card app found here, not the regular PayPal app.
Yeah, that's the thing I hear from people re: PayPal customer service, that you have to be persistent until you get an agent that gets it. Good luck, I hope you get it sorted.
This has been a super annoying issue for a few weeks now. Basically, whenever you attempt to initiate the instant transfer to the Prepaid card, the website is not sending the request over to PayPal. So, we are not even seeing the request for the money transfer, and we have been attempting to get it fixed for a while now, it has something to do with the Prepaid Website. I would advise to attempt to try different amounts and see if one will initiate. I understand that it's not convienent and it's really frustrating, but that's about as much information as any Paypal Customer Service Agent will have to give you.