Issue with Paypal Prepaid Card?
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For some reason, since the PayPal Prepaid Debit site has changed, I haven't been able to complete the instant transfers. I've called Paypal multiple times with no resolution, the agents told me my account was in good standing and to simply try again. Tried 5 hours apart today and still no luck. I continuously get the the following:
"Unable to perform the PayPal Instant Transfer.
If you continue to have problems, please contact customer service."
Usually when this happens there's a big thread about it on here, but I see nothing. Maybe it's just me this time? Anyone else having this issue?
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My card is not a prepaid card though and the purchases gets deducted right from my PayPal balance so I don't need to transfer to card. By nature of US PayPal accounts, you cannot withdraw to credit, debit, and prepaid cards but yet PayPal is promoting this feature with this prepaid card of theirs. Were you able to make instant transfers before? Or is this your first time trying to do it and its not working?
Note that that is the prepaid card app found here, not the regular PayPal app.
Yeah, that's the thing I hear from people re: PayPal customer service, that you have to be persistent until you get an agent that gets it. Good luck, I hope you get it sorted.
Kudos & Solved are greatly appreciated. 🙂
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This has been a super annoying issue for a few weeks now. Basically, whenever you attempt to initiate the instant transfer to the Prepaid card, the website is not sending the request over to PayPal. So, we are not even seeing the request for the money transfer, and we have been attempting to get it fixed for a while now, it has something to do with the Prepaid Website. I would advise to attempt to try different amounts and see if one will initiate. I understand that it's not convienent and it's really frustrating, but that's about as much information as any Paypal Customer Service Agent will have to give you.
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