Paypal chargeback!!!

Freelance42
Contributor
Contributor

Hello i got a paypal charge back but i already had removed my credit card from the paypal account can paypal take my money and after this ?

Also paypal send me a email that if i dont reply to the case within 10 days they will take the money i go to resolution center but i dont find respond option as they say at the email.

I asked on contact us support but the reply was an automatic one and did not helped at all.

So what is paypal thinking by this chargebacks thing when they cant even manage to make real people reply at contact us ?

 

Please guys reply i worked hard two months for those money and after i sent the files to the buyer after some minutes he requested charge back from paypal trying to run with the money....

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19 REPLIES 19

Freelance42
Contributor
Contributor

Can i use same credit card on another paypal account with no problem ?

And please be more clear what you are trying to say 😕

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

Anything online where PayPal can check that they downloaded the file? You don't have tracking number so may not be eligible for chargeback coverage under seller protection, then it will put your PP account in the negative in that amount and put your account into collections and limit it's use.

 

Generally virtual goods/services are not protected under seller protection but if you have compelling evidence...like download logs...

 

Consider not using PayPal for digital goods and services.  The protection is limited or non-existing as you can see.  Or use a freelance marketplace platform that has addition protection.


Kudos & Solved are greatly appreciated. 🙂
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Freelance42
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Contributor

I sent the files via google drive and that one has no logs at all but is secure thats why i use it since clients download files only from there...

But my question is now that credit card is no longer linked to the paypal can paypal still take the money from it ?

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Freelance42
Contributor
Contributor

So you guys are sure 100% that money wont be deducted from my credit card now because i have already remove the card from paypal. ?

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Freelance42
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Contributor

Can i get a more clear reply about my problem ?

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DPCreations
Frequent Advisor
Frequent Advisor

I thought it was clear.  Your account will go negative and PayPal will collect on the debt if you don't pay.

 

Since the credit card was removed from the account, it should be available for another account, howver, I don't think PayPal will allow you to create another account when one is in default.

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Whac-A-Mole
Frequent Advisor
Frequent Advisor

@DPCreations wrote:

I thought it was clear.  Your account will go negative and PayPal will collect on the debt if you don't pay.

 

Since the credit card was removed from the account, it should be available for another account, howver, I don't think PayPal will allow you to create another account when one is in default.


we are allowed 2 accounts,he could have the other account  already, 

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

If the OP has another account, then that account will get limited too.  Any info that can link accounts together will get limited.  Can't hide from the debt.  If you sell something, they will deduct it from your incoming payments. Heard of a case on the net where they even limit a  family member's account if they are at the same address and the person gotta pay it for the family member to get unlimited.  Basically, removing the card won't really matter unless you don't plan on using PayPal no more.


Kudos & Solved are greatly appreciated. 🙂
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Whac-A-Mole
Frequent Advisor
Frequent Advisor

@Freelance42 wrote:

Can i get a more clear reply about my problem ?


Here comes your answer-

What the others said is correct,Paypal will keep asking you to fill the deficit by transferring some money from your bank account,if you do not,they will turn this over to collection agency.

But your account will remain with this deficit,in future if any payments come in,it will be used t o flll that defict.

If no payment comes in ,nothing they can do.

But if you did not remove your credit card,one day you want to buy something and logon to your account and pay with your credit card,Paypal will piggyback what you owe them to your credit card transaction,this is how they make you pay. 

now you said you have removed your credit card and want to know if you can add this card to another one of your paypal account,will Paypal go after your other account,I dont know. 

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Freelance42
Contributor
Contributor

Thank you very much everyone i feel safe now Smiley Happy

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