It looks like this number isn’t registered in your name. Please try a different number.

[burgo]

I've had a paypal account for 4 years now and the cell number I have on the account is a work phone so it is not in my name. My employer pays the bill. 

I do not own a personal cell phone. 

When trying to make a PayPal Credit Purchase it gives me an error and points me to verify my phone. The page were my number is supposed to be is blank and when I try to add it, i get "It looks like this number isn’t registered in your name. Please try a different number". 

I believe this is due to Paypal checking who is listed on the phone account. I have never had this issue before but it will be impossible, my name will NEVER be on this account. 

I've been manually verified by Paypal 3 times now and the blocks apparently removed, been told to wait 10 minutes, 24hrs, 48hrs but my account is still pending a security check. I cannot add/remove cards or handle my money as it's in an unusable state. 

It's now coming to the point they're advising me to restart my computer or change my browser, I very condesending statement to make to a user that has used paypal weekly since 2013. 

Please advise me what I should do in this case? I've called no less than 10 times and I am given a different reason each time, until I then ask them directly if it's due to this and then it is confirmed this is a possibility. 

When someone wishes to make a purchase online "try again in 48hrs" is not an acceptable response. It is still not working. 

[FTS]

To correct this issue you will need to add a phone that is in your name.

I realize that is not the answer you wanted; however it is the only recourse.

[burgo]

Hi,

Can you provide some documentation or literacy that supports this? 

Why does it not say this on my account. 

Why have the 10 PayPal advisors not said this?

Thanks. 

[FTS]

Um, no.

Identity verification by phone REQUIRES the phone be in the person's name.

This is nothing new, nor is it limited to PayPal.

[burgo]

I've never had the issue before. 

Can you advise what happens with people that have pre-paid phones, international phones or no cell phone? 

Please do not post If you have no proof of this 

[FTS]

I have common sense, and this is a public form, I will post when appropriate.

Please don't reply if it's just to launch another personal attack.

[kernowlass]

@burgo

If they have a pre-paid phone then its unlikely it can be added.

Also you can't add an international phone number to a country specific paypal account.

@FTSwas giving you good advice, shame you didn't say thank you for their help.

[Whac-A-Mole]

---

@burgo wrote:

I've never had the issue before. 

Can you advise what happens with people that have pre-paid phones, international phones or no cell phone? 

Please do not post If you have no proof of this 

---

if a person has no cell phone,then he would not be making purchase on a cell phone.

Ihave no cell phone,I use my PC to make buy and sell transactions,never a problem.

why dont you go back home and use a PC or Laptop

[myfonemyname]

I have used Burner App Numbers in the past when setting up my account an they sent the verification code to that number just fine the whole time i had the account open. Now their policies have changed. But i do know that since this policy must have changed i've opened an account with a burner number applied for and was approved for $5000 line of credit.....waited 3 months then tried to use it and they sent verification codes to the burner number again. But upon 2 other tries my burner numbers were shot down instantly.

[Whac-A-Mole]

or get a cell phone in your name if it is $$wothwhile.

I have no cell phone ,never have