I've had a paypal account for 4 years now and the cell number I have on the account is a work phone so it is not in my name. My employer pays the bill. I do not own a personal cell phone. When trying to make a PayPal Credit Purchase it gives me an error and points me to verify my phone. The page were my number is supposed to be is blank and when I try to add it, i get "It looks like this number isn’t registered in your name. Please try a different number". I believe this is due to Paypal checking who is listed on the phone account. I have never had this issue before but it will be impossible, my name will NEVER be on this account. I've been manually verified by Paypal 3 times now and the blocks apparently removed, been told to wait 10 minutes, 24hrs, 48hrs but my account is still pending a security check. I cannot add/remove cards or handle my money as it's in an unusable state. It's now coming to the point they're advising me to restart my computer or change my browser, I very condesending statement to make to a user that has used paypal weekly since 2013. Please advise me what I should do in this case? I've called no less than 10 times and I am given a different reason each time, until I then ask them directly if it's due to this and then it is confirmed this is a possibility. When someone wishes to make a purchase online "try again in 48hrs" is not an acceptable response. It is still not working.
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