I'm not seeing my refund yet. How long does it take?

Red5oxFan13
Contributor
Contributor

I purchased a couple things a few days ago for around $145 and it apparently went through, but then the company canceled the transaction and issued me a refund. I got the email from the company and paypal saying my refund was issued. When I look on my recent payment history on paypal it shows the transaction and it says refunded but the money is not in my bank account or my paypal account.

 

I paid directly from my bank account not a credit card. How long will it be for me to see my refund?

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152 REPLIES 152

Deebrd
Contributor
Contributor
I also just received a refund from a seller who said the item I paid for was sold out a few hours after I made the purchase. My Paypal account showed the refund was issued ($61.98) but it's not in my balance! Why?! It's also not in my bank account! I'm worried. I don't know who to contact about this issue. I already asked the seller how long it takes for a refund to show in my available balance, he said it should be immediately unless I paid with with just a card, then it could take a
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fallenfox
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Contributor

@Red5oxFan13 wrote:

I purchased a couple things a few days ago for around $145 and it apparently went through, but then the company canceled the transaction and issued me a refund. I got the email from the company and paypal saying my refund was issued. When I look on my recent payment history on paypal it shows the transaction and it says refunded but the money is not in my bank account or my paypal account.

 

I paid directly from my bank account not a credit card. How long will it be for me to see my refund?


I am having the same issue. I was issued a refund for $3135, and PayPal shows I recieved it that that the transfer to my debit/credit card is "complete". I checked again just now, still not refunded to my band account. Why is that when paypal takes money from your bank or credit card, it takes less that 5 seconds? It has been two days now, and I can not thank the seller who issued my refund immediately until I actually see it where it belongs, BACK in MY BANK ACCOUNT. Smiley Frustrated

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freebird7000
Contributor
Contributor

I sent some products back to Coach for a refund and they issued two of them for amt. 220.14 and amt. 172.62 and they were credited to my Paypal account which is connected to my Discover card. How do I get a refund on this ,or get it credited to my Discover card ?

 

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Sade2
New Community Member

So did you get them back ? and how long did it take ?

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shelbyeike
Contributor
Contributor

i used my paypal debit card to make a purchase and then canceled and it was canceled  on 12-18 and i was wondering how long it would take to get my money. i was told paypal refunds were instant but was unsure since i used the debit card. any help?

 

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shelbyeike
Contributor
Contributor

i meant it was refunded on 12-18.

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Kburke2188
New Community Member
I got a message from my seller saying they refunded me my money because my item got lost in the mail somewhere and they don't have anymore of the item but I'm not seeing it on my PayPal or in my bank account. They said it should should by the end of the night and that was 2 days ago. They gave me a transaction number to look up my status of the refund but I have no idea where to search for that. Any help?
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sweetgrl224
Contributor
Contributor
I'm having the same issue. My refund has been completed thru PayPal but hasn't been sent yo my checking account. How long does it to show up back in my account?
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ceciliahsmom
Member
Member

you can see your refund on your paypal balance, so did you tranfer it to your bank account? it will never be in your bank account if you dont transfer it.

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sweetgrl224
Contributor
Contributor
That's the thing my PayPal balance states $0, but according to my transaction history the refund was completed. So I have no idea where the funds went.
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