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refunds

New Community Member

refunds

 I bought 2 orders from sports direct and I do not know why when contacted sports direct said that was not authorised from paypal when I had money in my credit card account.  No problem but I tried to contact paypal several times with no success and all I got was rubbish from computer generated messages.  I would like to know just about how I will get my refunds back,thats all. Money were taken by paypal from my account and now what ????????????????

1 REPLY
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Volunteer Advisor

Re: refunds

Unfortunately you need to redirect your concerns back to customer support.  As we are a member to member help group, we can resolve some issues however, no one here can look at your account details or review your transaction records - only customer support can do that.  You can contact them via email, phone or through Twitter @AskPayPal or via Private Message on their Facebook page at https://www.facebook.com/PayPal