Bank withdrawal option no longer available

mwuk
New Community Member

Hello

 

Over the last few days the PayPal menu has changed yet again!

 

There is now no "withdraw" option under the "Money" menu item.

 

There is only a "Transfer money" option. This option only allows the transfer of the entire balance to the bank account.

 

However, I usually leave a buffer of around 20 pounds to deal with small refunds.

 

This is a serious problem. Please restore the "Withdraw" option and stop messing around with options that we know well and work well.

 

Thanks

Marcus

 

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4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

@mwuk

 

Why don't you email that to customer services, no one here can do anything about it.


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mwuk
New Community Member

What email address should I use to contact them please?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@mwuk

 

Click on ''contact'' bottom of this and every paypal page.

 

You can email or phone.

 

OR have you considered contacting Customer Service via Facebook or Twitter?

You can send them a personal message from their facebook or twitter pages.

It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

 

I still have the withdraw funds option on my paypal account but then i am probably not in the same country as you.


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mwuk
New Community Member

Thank you Kernowlass!

 

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