Known Issue: Payments not appearing on sender or receiver's account

[PayPal_Frank]

Update:  Engineers are reporting the issue with transaction delays was fixed late last night (around 2am ET).  Typically a transaction may take a few minutes to appear in the account activity and we are back to that normal behavior.  Thanks for your patience during this issue.

Hi everyone,

Our engineers are aware of an issue right now where payments are not immediately appearing in the account activity for both senders and recipients.  We apologize for any inconvenience this may cause and our engineers are working to fix this as soon as possible.

This issue appears to be causing a delay in when the payments appear.  The transaction is initiated, it's just not appearing on the website for up to 4-5 hours in some cases (the time appears to be random).

I will update this post when we have more information and to let everyone know when the fix has been implemented.

Thanks for your patience and understanding.

- Frank

[coreykraves]

Sorry I know this is all getting repetitive. Is everyone still having this issue? Also I just confirmed my primary email address right after I was expecting a payment (didn't realize my email wasn't confirmed yet until after I logged into look for my received payment) this should not affect the reception of my payment as well correct?

[coreykraves]

Read post below, i have discovered some new very enlightening information that I know all paypal customers will love https://www.accountholdsettlement.com/ 

Zepeda v. PayPal Settlement

United States District Court for the Northern District of California
Case No. 10-CV-02500 SBA

[coreykraves]

ignore this one and please read my post right above this. Thank you!

[Instapez]

I am not sure if anyone is still having this issue or not but today I am dealing with the very same issue people have reprted here. 

Can anyon help?

[ChristineD]

I have been sent a payment but is not showing up in my account, so the problem is still ongoing, very frustrating

[Ness1187]

I'm experiencing the same thing. 😞 Ito been about 6 hours now..And my friend said it took her money already but doesn't show up in my activity at all. 😞 Did you ever get your issue resolved?

[jr-jr]

Does this apply to money being transferred to my bank account? Made withdrawal this morning, and it still not showing up in my bank account, usually it hits my account immediately. Thank you

[Ness1187]

Hi. I'm having that same issue right now. A friend sent me $50 & I still haven't received it. I got the text that said I got it, but I looked at my account and it doesn't show anything at all. Is there others having the same issue?

[Mkopper]

I am having the same issue. A friend sent me money last night and nothing is showing on my account. He sent me pictures of the transaction and the money has been taken out of his account. How did everyone get this resolved? This is unacceptable; is this not paypals main and only form of business. Online finance transactions. How does it not work?

[mishy1950]

The delay, though small, to an unfamiliar user, trusting the Buyer Protection so widely advertised, caused me to try several things including the F & family option - RED ALERT would be really kind to old and IT illiterate people - and this delay led to two payments of $1,500 plus yet PP takes no responsibility for the$1,500 - yet here you admit to delays that contributed to the problem.  Looking into media, ACC and VCAT.